TripLineupTripLineup Refund and Cancellation Policy
Paddle is the merchant of record for TripLineup Plus and processes charges, cancellations, and refunds under its buyer terms and refund policy, subject to any stronger rights required by applicable law.
Canceling a subscription
You may cancel TripLineup Plus at any time through Account settings → TripLineup Plus → Manage billing or through the cancellation link in Paddle's subscription email. Cancellation normally takes effect at the end of the current paid billing period, and you will not be charged for another annual term. You retain Plus access until the paid period ends.
Canceling during the free trial
The Plus trial lasts 14 days and requires a payment method. Cancel before the trial ends to avoid the $29 USD/year charge plus applicable tax. Checkout shows the exact trial dates, renewal date, total due, and cancellation deadline before you authorize it.
Refund eligibility
Except where required by applicable law, TripLineup Plus transactions are non-refundable and non-exchangeable. Canceling does not automatically refund an unused portion of a paid subscription period. Paddle may approve a refund at its discretion, and refunds remain available where required by mandatory consumer law or where the product is faulty, not as described, or not delivered as required by law.
The controlling rules are Paddle's current Refund Policy and Buyer Terms. If this page conflicts with a mandatory right or Paddle's buyer terms for a Paddle transaction, the rule that gives the buyer the greater non-waivable protection applies.
How to request a refund
Use Paddle Buyer Support to find the transaction and submit a refund request. You may also email [email protected] from the address used for your TripLineup account; include the purchase date and Paddle transaction or receipt number if available, but never send full card details.
Submitting a request does not guarantee approval. Paddle may ask for information needed to locate the charge, evaluate the request, or prevent fraud and refund abuse.
After a refund
An approved full refund ends the corresponding paid access. Paddle generally returns funds to the original payment method; timing depends on Paddle, the payment network, and your financial institution.
Charge disputes
If you do not recognize a charge, contact Paddle Buyer Support or TripLineup support promptly so the transaction can be investigated. This does not limit your right to contact your payment provider.
Policy changes
We may update this page to reflect changes to TripLineup Plus, Paddle's policies, or applicable law. Changes apply prospectively and do not reduce rights that had already vested at the time of purchase.