Support

Questions, bug reports, ideas — email is the fastest way to reach us.

Contact

Email TripLineup support

Or write to [email protected] from any mail app — the address above is plain text you can select and copy.

TripLineup is independently operated. Messages go directly to TripLineup support, not to a ticket marketplace or travel agency.

Tip: inside the extension, Help → “Report a problem” opens a prefilled email draft with non-personal diagnostics you can review and edit before sending. Nothing is sent unless you send it.

Frequently asked questions

I don't see any events — why?

TripLineup may not have read your trip yet — select Refresh. Otherwise Ticketmaster may not list an event at your destination during your travel window. International event and price coverage varies by market.

Which pages does this work on?

The extension works on Google Flights (google.com/travel/flights) — open a trip there and TripLineup shows events for that destination and dates. You can also search events for any destination and manage saved trips without the extension in My trips on this site.

Which countries are supported?

TripLineup supports 32 reviewed Ticketmaster markets across North America, South America, Europe, Oceania, South Africa, Turkey, and the United Arab Emirates. It works with Google Flights displayed in English or Spanish; event and price coverage varies by destination.

Does it work for one-way trips?

Yes. For a one-way trip we show events for the 7 days after you arrive, since there's no return date to bound the window.

Do I need an account?

No account is needed to explore events or preview a shared trip. Sign in with the option shown in TripLineup when you want to save trips or event cards, revisit them on the website, create a viewer/editor sharing link, or join someone else's trip.

How do I delete my account?

Open Account settings in My trips, or open the extension's Account panel, choose Delete account, and type DELETE. This permanently removes the account, its saved trips, flight-price observations and event cards, and active share links.

How do I get TripLineup Plus?

Compare plans in the Pricing section of the TripLineup homepage, then choose Start 14-day free trial there or in Account settings. A payment method is required. Cancel before the trial ends or Plus renews at $29 USD/year plus applicable tax.

How do I cancel TripLineup Plus?

Open Account settings in My trips and choose Manage billing — you can cancel anytime, and Plus stays active until the end of the period you already paid for. Subscriptions and applicable sales tax are processed securely by Paddle.

Can I get a refund?

See the Refund and Cancellation Policy, then use Paddle Buyer Support or email [email protected] from your account email.

It suddenly stopped showing events

Google occasionally changes their page layout, which can break reading your trip. Use “Report a problem” in the extension's Help menu — or email [email protected] — so we can fix it quickly.